Managed learning services: an LMS that arrives with an operating team

The licence is the easy part. When your L and D team is two people looking after eight thousand learners, what you need is hands. Every service below can be bought on its own, whenever the need shows up.

Talk about services See pricing

The five services

Implementation and launch

Included with every platform licence, because a rollout that stalls in week three helps nobody.

  • Requirement discovery and solution design
  • Organisation setup, configuration and branding
  • Administrator training
  • Pilot and rollout support, with 90-day hypercare
In every licence
Typical launchIndicative
Discovery and designRequirements, org structure, rolesWeek 1
Configure and brandYour identity, your hierarchyWeek 2
Pilot cohortOne team, real contentWeek 3
RolloutHypercare for 90 daysLive

Managed content production

When self-service creation is not enough and the content has to look like the brand made it.

  • Course structuring and instructional design
  • Video production, editing and animation
  • Studio-quality shoots and post-production
  • Translation and localisation
  • Content updates as products and policies change
ProductionOn request
Instructional designStructure, script, assessmentPer course
Video and animationShoot, edit, avatar optionsPer minute
LocalisationRegional languagesPer language

Managed learning operations

The operated LMS. We run the day-to-day so your team can work on what to teach rather than on chasing who has not finished.

  • User and enrolment administration
  • Learner onboarding and a learner support desk
  • Reporting and management reviews
  • Compliance tracking
  • Campaign and nudge management, including reactivation
  • Recommended interventions based on what the data shows
OperationsMonthly
Enrolment and supportLearner queries handledManaged
CampaignsNudges, reminders, reactivationManaged
Management reviewCompletion, retention, gapsMonthly

LMS migration

The service that removes the reason most companies stay on a system they dislike. Nobody loses their completion history.

  • Source-system assessment, data and content mapping
  • Data cleansing and a test migration
  • Parallel run, then production cutover
  • Data reconciliation and learner communication
What moves
Users and organisational structure, courses and content files, SCORM packages, quizzes and question banks, completion history and scores, certificates and compliance records.
MigrationReconciled
Test migrationSample verified against sourceStage 1
Parallel runBoth systems liveStage 2
CutoverRecord counts reconciledStage 3

Learning consulting

For teams who know the outcome they need but not yet the programme that gets there.

  • Learning-needs assessment
  • Programme design
  • Engagement strategy
  • Measurement framework
  • Adoption and rollout planning
EngagementScoped
Needs assessmentWhere capability is missingPhase 1
Programme designWhat to teach, to whom, whenPhase 2
MeasurementHow success gets provenPhase 3

How we price services: nothing bundled invisibly

We identify any additional requirement before the proposal is finalised, explain why it is needed and price it separately. If you only want the software, you only pay for the software.

See platform pricing

Questions about services

Are services included in the licence?

Implementation and launch is included with every platform licence. Content production, managed operations, migration and consulting are optional and priced separately, so you buy them only when you want them.

Is content production included?

Self-service creation is part of the platform. Advanced instructional design, recording, editing, animation and managed multilingual production are optional services.

Can you move us off our current LMS without losing records?

Yes. Migration covers users, courses, SCORM packages, question banks, completion history, scores and certificates, with a test migration and a parallel run before cutover, then reconciliation against the source system.

Bring one SOP to the demo. Leave with it as a course.

A 45-minute working session on your own content. We create a course from your document, assign it, and walk through the completion and evidence views your leadership would see.